OUR CURRENT OPERATIONAL STATUS - UPDATED 01/07/20

Not all depots are operating the same systems – please see below for further details.

 

Online Store

Our online store is now open and accepting orders for delivery.

Fleetwood

 

Delivery

We are accepting orders for delivery. You can place your order for delivery by telephone only, unless otherwise agreed with our Sales Director (choose option 1).

All deliveries will be made to kerbside only and we ask that you adhere to social distancing guidelines and allow our driver to offload with at least a 2-metre distance from site personnel/household members.

 

Collection

Offering pre-booked & pre-paid collections. 

 

You can place your order for collection by telephone only (choose option 2). You will be given your confirmed collection time at the point of order. 

 

Our collection points are situated on Kilbane Street just beyond the main gates.  Upon arrival please head to your collection point and reverse into your designated bay.  Please do not leave your vehicle unless you are asked to do so by a member of our team and maintain a 2m distance at all times.  When collecting goods social distancing rules must be strictly adhered to.

 

Please be aware that you are responsible for the safe loading of goods into your vehicle unless forklift assistance is required and it is safe and practical to do so.

 

Please do not turn up without a confirmed collection time – our trade counters are not currently open for browsing.

Trade Counter

Open

 

We've introduced several measures to keep our colleagues and customers as safe as possible:

  • Please do not visit our branches if you are showing any symptoms of coronavirus

  • We've installed protective screening on our trade counters

  • Hand hygiene - please use the hand sanitiser provided when entering the branch

  • Social distancing - please follow the queue markers both inside and outside of our branches

  • Where necessary we'll be limiting the flow of people coming into our branches - please be patient with us

  • Where possible please pay by card

 

Fleetwood – Plumbing & Heating

 

Delivery

Accepting orders for delivery by telephone and email of plumbing materials only. 

 

If you are placing an order via email, please include your name and contact telephone number.  Once received a member of the team will be in touch to confirm its receipt – please do not assume you order is on system until we give verbal or written confirmation.

All deliveries will be made to kerbside only and we ask that you adhere to social distancing guidelines and allow our driver to offload with at least a 2-metre distance from site personnel/household members.

 

Collection

Offering pre-booked & pre-paid collections of plumbing materials only. 

 

You can place your order by telephone & email. If you are placing an order via email, please include your name and contact telephone number.  Once received a member of the team will be in touch to confirm receipt – please do not assume you order is on system until we give verbal or written confirmation.

 

You will be given your confirmed collection time at the point of order.  Collection of goods will be outside of the gates of our Plumbing & Heating branch.  Please be aware that you are responsible for the safe loading of goods into your vehicle.

 

Please do not turn up without a confirmed collection time – our trade counters are not currently open for browsing.

Trade Counter

Open

 

We've introduced several measures to keep our colleagues and customers as safe as possible:

  • Please do not visit our branches if you are showing any symptoms of coronavirus

  • We've installed protective screening on our trade counters

  • Hand hygiene - please use the hand sanitiser provided when entering the branch

  • Social distancing - please follow the queue markers both inside and outside of our branches

  • Where necessary we'll be limiting the flow of people coming into our branches - please be patient with us

  • Where possible please pay by card

 

Cleveleys

 

Please direct all queries to Fleetwood until further notice

 

Morecambe

 

Delivery

Accepting orders for delivery by telephone and email. 

 

If you are placing an order via email, please include your name and contact telephone number.  Once received a member of the team will be in touch to confirm its receipt – please do not assume you order is on system until we give verbal or written confirmation.

All deliveries will be made to kerbside only and we ask that you adhere to social distancing guidelines and allow our driver to offload with at least a 2-metre distance from site personnel/household members.

 

Collection

Offering pre-booked & pre-paid collections. 

 

You can place your order by phone or email and a member of the branch team will contact you when your delivery is ready with instructions of where to load your vehicle. Please be aware that you are responsible for the safe loading of goods into your vehicle.

 

If you are collecting goods social distancing rules must be strictly adhered to. Please do not leave your vehicle until you are asked to do so by a member of our team and maintain a 2m distance at all times. 

 

Please do not turn up without a confirmed collection time – our trade counters are not currently open for browsing.

Trade Counter

Open

 

We've introduced several measures to keep our colleagues and customers as safe as possible:

  • Please do not visit our branches if you are showing any symptoms of coronavirus

  • We've installed protective screening on our trade counters

  • Hand hygiene - please use the hand sanitiser provided when entering the branch

  • Social distancing - please follow the queue markers both inside and outside of our branches

  • Where necessary we'll be limiting the flow of people coming into our branches - please be patient with us

  • Where possible please pay by card

 

Preston

 

Delivery

Accepting orders for delivery by telephone only.

All deliveries will be made to kerbside only and we ask that you adhere to social distancing guidelines and allow our driver to offload with at least a 2-metre distance from site personnel/household members.

 

Collection

Offering pre-booked & pre-paid collections.

 

You can place your order by telephone only and you will be given your confirmed collection time at the point of order.  Collection of goods will be outside of the gates and please be aware that you are responsible for the safe loading of goods into your vehicle.

 

Please do not turn up without a confirmed collection time – our trade counters are not currently open for browsing.

Trade Counter

Open

 

We've introduced several measures to keep our colleagues and customers as safe as possible:

  • Please do not visit our branches if you are showing any symptoms of coronavirus

  • We've installed protective screening on our trade counters

  • Hand hygiene - please use the hand sanitiser provided when entering the branch

  • Social distancing - please follow the queue markers both inside and outside of our branches

  • Where necessary we'll be limiting the flow of people coming into our branches - please be patient with us

  • Where possible please pay by card

 

You can find contact details for your local branch by following the links below:

 

Fleetwood

Fleetwood – Plumbing, Heating, Kitchens & Bathrooms

Morecambe

Preston

Contact 

Head Office:

Kilbane Street

Fleetwood

Lancashire

FY7 7PF

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